Short answer: for the cheapest start, AiSensy has a Free Forever plan. For a Shopify-only store, Zoko is built around Shopify. For sales teams who work from their phones across several numbers, DoubleTick has mobile apps and multi-number campaigns. Wati and Gallabox are broader WhatsApp-first inboxes, respond.io covers more channels for brands selling abroad, and ThinnestAI fits if you want one AI agent to answer WhatsApp and phone calls in Indian languages.
What does Interakt do well?
Interakt, run by Jio Haptik Technologies, is strong on WhatsApp commerce. Its pricing page (read 24 October 2026) lists Growth at ₹2,799 and Advanced at ₹3,799 a month plus taxes, with quarterly and yearly billing discounts. Growth adds the WhatsApp catalog, a checkout bot, order management and WhatsApp Pay; Advanced adds branching chatbots with API calls, chat auto-assignment and calling. Its Shopify features include abandoned-checkout reminders, winback and COD-to-prepaid. AI agents are a separate product or an add-on. If you sell a catalogue on WhatsApp in India, it is hard to beat on that job.
Why look for an Interakt alternative?
- You need a free tier to start sending before you commit.
- You sell outside India. Interakt's published per-message rates are for Indian numbers, with other countries priced separately.
- Your team works on mobile or across several WhatsApp numbers.
- You need channels beyond WhatsApp and Instagram, or an AI agent that also answers your phone line.
The alternatives at a glance
| Platform | Best for | Does well | Watch out for |
|---|---|---|---|
| AiSensy | Starting free | Free Forever plan, broadcasts, click-to-WhatsApp ads, flow builder | Flow builder and AI agent builder are paid add-ons |
| Zoko | Shopify-only stores | Shopify catalogue sync, AI selling in chat, team inbox | Built around Shopify |
| DoubleTick | Sales teams on mobile | Android and iOS apps, inbox across numbers, multi-number campaigns | No catalog mentioned on its site |
| Wati | Broader WhatsApp-first inbox | Inbox across WhatsApp, Instagram, Messenger, TikTok, web chat; Astra AI; Coexistence | Template messages charged on top of the plan |
| Gallabox | Flows plus AI voice | Flow builder, drip sequences, AI voice on its Advanced plan | Drip sequences not on Basic |
| respond.io | Brands selling abroad on many channels | WhatsApp, Instagram, Messenger, TikTok, email in one thread | Priced in USD and metered by active contacts |
| ThinnestAI | AI agent on WhatsApp and calls in Indian languages | 22 Indian languages on calls, one memory across channels, rupee billing in India | No catalog messages, no flow builder, no Instagram |
Competitor details from each company's own website, read 24 October 2026.
A closer look at each
AiSensy
AiSensy advertises "a FREE forever plan" and a 14-day trial, a drag-and-drop flow builder, broadcasts schedulable two months ahead, AI-powered click-to-WhatsApp ads and integrations with Shopify, Razorpay, WebEngage and LeadSquared. Its pricing page lists the chatbot builder at ₹2,500 a month for five chatbots and the AI agent builder at ₹1,350 a month including 1,000 AI messages, both on top of the subscription.
Zoko
Zoko describes itself as a WhatsApp solution for Shopify brands: it syncs your Shopify catalogue to WhatsApp, lets AI sell products inside the chat, and runs campaigns and a team inbox. It lists offices in Bengaluru and Georgia, USA.
DoubleTick
DoubleTick, with offices in Mumbai, offers a central inbox for WhatsApp chats, calls and groups across all your numbers, Android and iOS apps, campaigns sent from several numbers at once, a no-code bot studio and AI agents trained on your business knowledge.
Wati and Gallabox
Wati's pricing page lists Growth, Pro and Business plans billed quarterly with a 7-day trial, and its blog describes Coexistence with the WhatsApp Business App. Gallabox lists Basic, Essential and Advanced plans, with AI agents on WhatsApp and Instagram from Essential and AI voice on WhatsApp and phone calls on Advanced.
ThinnestAI
ThinnestAI is an official Meta Tech Provider, so you connect your number through Meta's own signup. One AI agent answers WhatsApp, phone calls, website chat and Telegram with one memory of each customer, in all 22 scheduled Indian languages plus English, including Hinglish. It handles templates, opt-in-only broadcasts, drip sequences, WhatsApp forms for details like addresses, and a shared inbox for human takeover. In India it bills in rupees with GST invoices and stores data in Mumbai; you can buy an Indian number for calls or import your own. Honest limits: no product catalog or multi-product messages, no checkout bot or WhatsApp Pay, no Instagram, and no Coexistence today, so a catalogue-led store may be better served by Interakt or Zoko.
How do you choose?
- Write down the three jobs WhatsApp does for you today, such as order updates, cart recovery or support.
- Check which platform does all three without add-ons, and price the add-ons if not.
- Remember Meta's own charges sit underneath every option. Meta charges per message by category and by the customer's country, published on its pricing page.
- Trial with live customers before migrating your number.
Next step
If you want an agent that answers WhatsApp and calls in your customers' languages, start with the WhatsApp Business API page and the India page, or see ThinnestAI vs AiSensy.
FAQ
Frequently Asked Questions
Which Interakt alternative is free?
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Is there an Interakt alternative built only for Shopify?
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Which alternative has a mobile app for my sales team?
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Can ThinnestAI send a WhatsApp catalog?
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Does ThinnestAI work for businesses outside India?
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