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Voice Campaigns

Outbound AI voice campaigns at India scale

Automate thousands of concurrent outbound calls for debt recovery, lead qualification, and customer notifications. Smart retry logic, live call recordings, and CSV exports from ₹2/min flat.

High-Volume Outbound Campaigns

Replace manual agent dialing with intelligent voice campaigns that speak regional languages and capture structured outcomes.

Overdue Loan & EMI Collections

Reach delinquent borrowers across Tier 1, 2, and 3 cities in their local dialect. The voice agent negotiates repayment plans, records promises to pay (PTP), and sends instant payment links.

High-Volume Lead Qualification

Engage thousands of inbound form fills or cold prospects instantly. Filter high-intent leads and automatically schedule follow-up demos with your account executives.

Appointment & Service Reminders

Automate outbound reminder calls for hospital procedures, vehicle maintenance, or test drives. Collect confirmations or rescheduling requests in natural speech.

COD Order Verification

Verify high-value e-commerce orders prior to dispatch. Customers confirm delivery availability conversationally, cutting return-to-origin (RTO) expenses.

Event & Webinar Attendance Reminders

Call registrants 1 hour prior to a live session to drive show-up rates from 20% to 55%+ with personal, human-like voice reminders.

Customer Satisfaction & NPS Surveys

Gather authentic qualitative feedback from customers right after delivery or issue resolution with a quick 60-second interactive phone call.

Intelligent Auto-Dialing Infrastructure

Engineered to handle high concurrency with full regulatory compliance and zero carrier markup.

Smart Retry & Redial Rules

Configure automated retry rules for unanswered calls, busy tones, or voicemail. Specify backoff intervals and max attempts to maximize connect rates without spamming.

Automated Disposition Logging

Every completed call is tagged with structured outcome codes (Connected, Busy, Callback Scheduled, Declined, Wrong Number) and exported directly to your CRM.

Full Call Recording & Speech Transcripts

Listen to audio recordings of every outbound call and review turn-by-turn speech-to-text transcripts with sentiment highlights.

Audience Upload & CRM Sync

Upload contacts via CSV with custom columns (name, outstanding amount, due date) or push audience batches programmatically via our Campaigns REST API.

Pay-As-You-Go

Launch your voice campaign in minutes

Upload your audience list, pick a voice agent, and start dialing with full reporting.

Get Started Free

Voice Campaigns FAQs

How many concurrent outbound calls can ThinnestAI place?

ThinnestAI is built on scalable cloud telecom trunks capable of placing thousands of concurrent calls across Indian telecom circles. Concurrency scales automatically based on your campaign settings.

What happens if someone doesn't answer?

You can define smart retry policies (e.g. retry after 30 minutes, maximum 3 attempts). If the customer rings back, our inbound voice agent recognizes the number and continues the conversation where it left off.

How are campaign calls billed?

Outbound campaigns are billed at our flat voice rate (₹2/min standard voices, ₹2.5/min premium voices) metered in 30-second pulses. You only pay for answered call time; unanswered or busy calls are not billed.

Are outbound calls compliant with TRAI and DLT regulations?

Yes. All numbers are provisioned on authorized carrier trunks with DLT principal entity header mapping, compliant with TRAI calling window guidelines (9 AM to 9 PM).