Meta Tech ProviderWhatsApp error codes
WhatsApp error 131048: Messages restricted after spam reports
Your WhatsApp Business account. What it means, how to fix it, and whether to retry.
What it means
WhatsApp error 131048 means messages from your number are being restricted because recent ones were blocked or reported as spam. Check your quality rating in WhatsApp Manager and send fewer, more relevant messages.
WhatsApp's title for it
“Spam rate limit hit” (131048)
Whose problem it is
Your WhatsApp Business account
Why it happens
- People blocked your number or reported your messages.
- Messages went to people who didn't expect them.
How to fix error 131048
- Pause campaigns and check the number's quality rating in WhatsApp Manager.
- Find the audience the reports came from — usually one imported list.
- Narrow future sends to people who engaged recently.
Should you retry?
Slowly. Sending harder into a restriction makes the rating worse.
How to prevent it
- Message only people who agreed to hear from you.
- Honour opt-outs immediately.
Common questions
Does sending more messages cause 131048?
Not by itself. Reports and blocks cause it. A large send to a willing audience is safer than a small one to an unwilling audience.
How ThinnestAI shows it
On ThinnestAI every message WhatsApp doesn't deliver shows WhatsApp's own message first — word for word, with its code — and what it means underneath, on the broadcast and in the inbox. Undelivered messages aren't charged. See the WhatsApp Business API.